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Money Withdrawals FAQs
I tried to withdraw my money but my account was blocked. What should I do?
I tried to withdraw my money but my account was blocked. What should I do?
Updated over a week ago

If your dLocal Go account is blocked, please check your email inbox (including the "Spam" folder) for any emails we sent you from [email protected]. Read the instructions we provided in the email.

Don't worry, we’ll assist you with whatever you need to ensure you can access your money as soon as possible. You can count on us.

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