When you see the status "Pending" after requesting a money withdrawal, you just need to wait for our team to complete the review. Don't worry, it will take a maximum of 24 hours! If everything is in order, the status will change from "Pending" to "Delivered."

If we need to ask you for information to approve the money withdrawal, we’ll send an email to the address registered with your dLocal Go account, from the email address [email protected].