The document upload process may sound complex, but it is super simple. Here are a few tips to make sure everything goes smoothly and you can operate without limits with dLocal Go.
Legal Entity/Company
Legal Entity/Company
Documents of the Owner or Majority Shareholder:
Identity Document
1. Must belong to one of the company’s owners or main shareholders.
2. The photo must be clear and visible.
3. The date of birth must be included.
4. The individual must be over 18 years old.
5. The document must be valid and not expired.
Proof of Address
1. The name on the proof must match the name on the company incorporation deed (shareholders’ document).
2. It must be a valid invoice or receipt (such as a utility bill or bank statement) dated within the last 6 months. Photos of envelopes are not accepted.
3. The entire document must be visible; partial photos are not accepted.
Company Documents:
Bank Account Statement
1. The statement must be a PDF file downloaded directly from your bank.
2. Screenshots from the bank app are not accepted.
3. The document must be clear and legible.
4. It must be issued by the bank.
5. The account holder’s name (which can be the company name) must match the name registered in dLocal Go and the other submitted documents.
6. The statement must include the account holder’s name (company name) and account number.
Tax Status Certificate
1. The document must be valid according to the country’s regulations.
2. It must be issued in the name of the same company as the dLocal Go account.
Corporate Documentation
1. The entire document must be visible; partial photos are not accepted.
2. It must be the company incorporation deed registered with dLocal Go.
3. It must include the names of the company’s owners or partners and match the names on the identity documents. The registered partner must hold more than 25% of the shares.
4. The name on the submitted identity document must be among those listed.
5. The document format must comply with the country’s requirements.
In some cases, the following may also be requested:
Latest Tax Return
1. If the company is less than one year old and does not have this document, any other document confirming the company’s incorporation date may be submitted.
Natural Person
Natural Person
All documents must match with the dLocal Go's registered individual's data.
Proof of Bank Account
Proof must be a PDF file downloaded from your bank
It must NOT be a screenshot from the bank's app.
The document must be legible and have good definition.
The document must be issued by the bank
The name of the account holder must match the name entered in the dLocal Go account.
Must include account holder and account number.
Identity document
Clear and visible photo.
Document from the same dLocal Go account holder.
ID number must match the ID number entered in dLocal Go.
The applicant's date of birth
The applicant must be 18 years of age or older.
The document is not expired
Proof of address
The name on the receipt is the same as the name on the ID card
It must be a valid bill/receipt (utility bill, bank statement) from the last 6 months. Envelope photos do not apply.
The entire document must be displayed, not just a photo of part of it.
Proof of tax status
The document must be valid according to the country.
It must be in the name of the same person/company as the dLocal Go account.
That the document number matches the one entered on the account and the other documents with this number.
That the number is valid
All documents must match the company data submitted.
Proof of Bank Account
The receipt must be a PDF file downloaded from your bank.
It must NOT be a screenshot from the bank's app.
The document must be legible and have good definition.
The document must be issued by the bank
The name of the account holder (can be the company name) must match the name entered in dLocal Go and the rest of the documents submitted.
Must include account holder (company name) and account number.
Identity document
Document of one of the owners/major shareholders of the company.
Clear and visible photo.
Date of birth
The applicant must be over 18 years of age.
That the document is not expired
Proof of address
The name appearing on the receipt must be the same as on the company's incorporation certificate (shareholders document).
It must be a valid invoice/receipt (utility bill, bank statement) from the last 6 months. Envelope photos do not apply.
The document must be displayed in its entirety, not just a photo or part of it.
Proof of tax status
It must be a valid document according to the country.
It must be in the same company name as the dLocal Go account.
That the number is valid
Shareholders document
That the document is displayed in its entirety, not just a photo or part of it.
It must be the company's articles of incorporation registered with dLocal Go.
It must include the names of the owners/partners of the company and match the one registered on the ID document. The registered partner must have more than 25% of the shareholding.
Include among these names the name on the identity document sent.
The document must be in the format corresponding to the country