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What do the payment statuses of my transactions mean?
What do the payment statuses of my transactions mean?
Updated over a week ago

In the Transactions section, you’ll find all the sales you’ve made with any of dLocal Go's payment solutions, along with the most important details of each transaction.

In the "Payment status" column, you can see the payment status of each of your transactions, which can have 4 possible states and meanings:

  • Pending: Your customer has not yet paid the transaction.

  • Completed: Your customer has already paid the transaction.

  • Canceled: The voucher for the transaction has expired.

  • Rejected: The payment for the transaction was declined.

If you have any questions regarding the status of any transactions, please contact us through the online chat available on your dLocal Go platform so that we can assist you.

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